Moving a large number of employees to full-time "work from home" creates many challenges-particularly for those employees who have not worked remotely with any regularity and for businesses without an established culture of remote work.

The new normal within (and surrounding) the COVID-19 crisis is creating the need for many companies to invest in tools that facilitate remote work; remote interaction with prospects and customers; and, in some industries, the ability to deliver services remotely.

To help understand what businesses and employees are doing to deal with this new normal, G2 Research conducted a survey of 676 respondents consisting of B2B workers across all industries. Approximately 52% of the respondents are from the United States; ~15% from the United Kingdom; ~15% from India; ~11% from Australia; and ~8% from Canada.