Arrow left
Customer Growth / Catalyst / Case Studies
Plays | How to measure a scaled customer success program with 1000+ customers
Associated with
Dan Ennis Dan Ennis
Plays | How to measure a scaled customer success program with 1000+ customers
Catalyst Catalyst

Learn how Monday.com measures its scaled, digital customer success program that has helped them 5x the ARR managed by the Scaled CS team while sustaining a world-class Gross Revenue Retention rate.

Other content from Catalyst
Explore all
Expansion is a Team Sport: Strategies for Aligning CS and Sales in 2024
Article
Expansion is a Team Sport: Strategies for Aligning CS and Sales in 2024
A Merger for the Greater Good of Customer Success: Why Catalyst and Totango Joined Forces (feat. Edward Chiu)
Article
A Merger for the Greater Good of Customer Success: Why Catalyst and Totango Joined Forces (feat. Edward Chiu)
Totango + Catalyst Celebrate Significant Milestones, Industry Recognition and Strong First Quarter Bookings
Article
Totango + Catalyst Celebrate Significant Milestones, Industry Recognition and Strong First Quarter Bookings
How to Wake Up Tired Customer Journeys for Consistent Post-Sales Revenue
Article
How to Wake Up Tired Customer Journeys for Consistent Post-Sales Revenue
Featured by Thinkific Plus
The Ultimate Customer Success Strategy Guide
Featured
Article
The Ultimate Customer Success Strategy Guide
Thinkific Plus Claimed Thinkific Plus