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Oracle's Catherine Blackmore on the evolution of customer success
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Liam Geraghty Liam Geraghty
Catherine Blackmore Catherine Blackmore
Posted Apr 21, 2022 • 23 min read
Oracle's Catherine Blackmore on the evolution of customer success
Intercom Intercom

Catherine Blackmore on the purpose of customer success and how to evolve the role to meet customers' needs every step of the way.

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