Associated with
16 min read
Positioning IT Teams for Success in the Shift to CCaaS
While the technical advantages are clear, an evolution to the cloud affects IT cultures. When done correctly, shifting to a cloud contact center improves agility, behaviors and perceptions..
More Ways to Read:
🧃
Summarize
--
The key takeaways that can be read in under a minute
Sign up to unlock
Worth the squeeze
Get access to the condensed version of this piece, and every other article on The Juice, and so much more.
Start a free account on The Juice and we'll send you weekly emails sharing which podcasts, blogs, guides,
etc. are trending with other marketing or sales pros. We call it the Top 5!
Other content from
Genesys
Featured by LeanData
