Latest Content

AI Business Case: Understanding What AI Can Do for You
Jun 16, 2024
Article
Building a Successful CX Transformation Framework
Oct 16, 2023
Article
Positioning IT Teams for Success in the Shift to CCaaS
Oct 16, 2023
Article

Extensive Business and Technical Leadership experience in the Service Provider and IT Applications Software environment. Background highlighted with customer facing assignments focused on: Strategy, Innovation, Management Consulting, Business Development, Product Management, Solutions Architecture and Engineering functions. Proven high impact results in critical growth areas. Deep expertise in leading and delivering management consulting engagements at the C-Level, leveraging knowledge in best practices with a focus on: People/Organizational, Process Performance, Agile, Digitalization & Performance Metrics / outcomes. Skills in Strategic Business Case planning and Technical analysis spanning CX and Applications, e.g. Enablement, Web Services, SaaS, Cloud architectures, IP Networks (IMS), 4G/5G Wireless as well as Customer Experience solutions.

Recognized as a top performer & lead innovator (e.g. patent development) - selected to lead strategic high impact assignments that focus on new business development for high growth organizations. Excellent team building skills - both as an individual contributor and as a Director/mentor in team management roles. Empathetic & culturally astute - expat experience in Europe and Asia regions - 5 years living and working abroad in Asia-Pacific.

3
articles