![8 Effective Steps for Customer Retention in a Mobile-first World [Webinar Wrap-up]](https://main-app-production-public.s3.amazonaws.com/6teno5t6zpg5sejja1e07d7vaz1w)
Posted Aug 20, 2019
•
10 min read
8 Effective Steps for Customer Retention in a Mobile-first World [Webinar Wrap-up]
Acquiring a new customer is 5x more expensive than retaining an existing customer. American Express study found 86% of customers are willing to pay more
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