Arrow left
Conversational Marketing / Intercom / Podcast Episodes
Crossing the threshold: Exploring Intercom's Customer Service Trends Report for 2024
Associated with
Bobby Stapleton Bobby Stapleton
Liam Geraghty Liam Geraghty
Declan Ivory Declan Ivory
Joseph Anthony Lopez Joseph Anthony Lopez
Posted Feb 1, 2024 • 7 min read
Crossing the threshold: Exploring Intercom's Customer Service Trends Report for 2024
Intercom Intercom

Intercom's CS leaders explore how the survey results of our CS Trends Report 2024 shed light on the ways customer service is changing.

Other content from Intercom
Explore all
Off Script: Imagining the future of customer service in an AI-first world
Case Study
Off Script: Imagining the future of customer service in an AI-first world
The Ticket: Leadership's role in creating a customer-centric culture
Article
The Ticket: Leadership's role in creating a customer-centric culture
The Ticket: A day in the life of a support knowledge manager
Video
The Ticket: A day in the life of a support knowledge manager
The Ticket: A day in the life of a conversation designer
Case Study
The Ticket: A day in the life of a conversation designer
Featured by Salesforce
How Demand Generation Marketing Helps You Win Over Customers
Featured
Article
How Demand Generation Marketing Helps You Win Over Customers
Datorama A Salesforce Company Datorama A Salesforce Company