Arrow left
Conversation Intelligence / Callminer / Webinars
Creating Customer Service Super Agents with Data,Tech and Coaching Featuring Forrester
Associated with
Kate Leggett Kate Leggett
Brian LaRoche Brian LaRoche
Steve Chirokas Steve Chirokas
Creating Customer Service Super Agents with Data,Tech and Coaching Featuring Forrester
Callminer Callminer

What do you think the 3 customer service megatrends for 2019 are? Hear the trends from Kate Leggett of Forrester Research.

Other content from Callminer
Explore all
The evolving role of customer service representatives in today's modern contact center
Article
The evolving role of customer service representatives in today's modern contact center
How AI is reshaping the BPO business model
Article
How AI is reshaping the BPO business model
CallMiner's 2024 CX Landscape Report highlights AI's shift from hype to strategic execution
Article
CallMiner's 2024 CX Landscape Report highlights AI's shift from hype to strategic execution
Extracting valuable insights with text analysis
Case Study
Extracting valuable insights with text analysis
Featured by Salesforce
Be Curious, Not Judgmental: How I Align Sales and Marketing
Featured
Article
Be Curious, Not Judgmental: How I Align Sales and Marketing
Salesforce Claimed Salesforce