Many retailers find themselves stuck in the cycle of discount-driven marketing, wondering if there's a better way to attract and engage customers. But what if there were a strategy that could not only triple your web traffic but also build lasting customer relationships before they even walked through your doors? That's exactly what our guest Craig Daniels achieved as marketing director at Furniture Fair. Taking the helm in January 2020, Craig transformed their marketing approach from traditional promotional advertising to a trust-based content strategy that has revolutionized their customer relationships. His innovative approach to blending educational content with relationship-based selling