In business, it's no secret that consumers prefer to buy from companies that leave good first impression on them. Such positive first impression is simply the result of showing your customers that you care about them, and that you're willing to give them the personal attention they deserve. If your goal is to make more sales, then you must develop a relationship of loyalty and trust with each one of your newly acquired customers. In this post, I will show you exactly I did this at my Ecwid store Kartis.co.il and how you will be able to automate this process too, in your own business.