In an economic downturn or recession, customer retention is what keeps your business' motor running.At the same time, it's also when it's the hardest to keep a customer as they look to cut costs, especially in their tech stack.
So, how do you make sure you don't get the cut? By proving to your customers that your product is essential to their business and showcasing the value your product brings them. In this webinar, you'll learn how to:
1.Ground your ROI in what the customer really cares about
2.Develop an ROI calculation & get the data to fuel it
3.Communicate ROI in a way that resonates with customers