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It's an Omnichannel World: How AirAsia & Muuv Labs Are Personalizing in Real Time
Associated with
Peggy Anne Salz Peggy Anne Salz
Madhur Goswami Madhur Goswami
Sue Lin Teo Sue Lin Teo
Kim McCallum Adams Kim McCallum Adams
9 min read
It's an Omnichannel World: How AirAsia & Muuv Labs Are Personalizing in Real Time
CleverTap CleverTap

How do AirAsia and Muuv Labs market to customers who are constantly on the go? The answer: Both brands personalize their customer journeys to treat their customers as individuals across all touchpoints on their journey.

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