With the rapid technological and cultural changes our society has experienced over the last few decades, the old leadership styles leftover from the industrial age are no longer effective. The role of managers and business leaders today is moving away from one of control and authority towards more of a position of support and empathy.

Though most organizations today are on board with this modern approach to management, not every person put into a leadership position has the skills or emotional intelligence to pull it off. That's where coaching comes in.