Posted Jun 21, 2023
•
4 min read
5 Agile Brands That Have Transformed The Restaurant Experience for a Post-Pandemic World
Last week, Chatmeter released its latest Local Brand Report: The Top Restaurant Brands of 2021. In this report, we took a deep dive into the customer experience by analyzing thousands of online reviews. Those reviews shared how the customer experience is changing. Terms like "curbside pickup" that didn't exist five years ago are now some of the most positively mentioned topics among customers.
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