2020 was a monumental year for the IT infrastructure sector. The onset of the pandemic changed the way that IT infrastructure was traditionally looked at-from several dusty servers at the back of a room, to companies earning billions of dollars in revenue with the explosive growth of the cloud. According to a report from Datacenter Dynamics, 2020 Q1 spend on cloud infrastructure services reached $29 billion, a year-over-year increase of 37%. In May 2020, AWS announced that the company passed $10 billion in revenue in a single quarter for the first time.

Businesses of all sizes and from different verticals have been coerced to get on the digital transformation bandwagon and invest in improving the IT environment to ensure business continuity.

However, the COVID-19 pandemic was only a catalyst; a bigger step is yet to be considered-how to become resilient against uncertainties. Cyber attacks, security breaches, climate change, data regulations, and government policies have added to the current business climate's uncertainty, forcing owners to take notice of how they can step up in case of any unknown business disruption factors.