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Microsoft's Lili Cheng on making bots more human | Inside Intercom
Associated with
Adam Risman Adam Risman
Lili Cheng Lili Cheng
Posted Jul 30, 2020 • 23 min read
Microsoft's Lili Cheng on making bots more human | Inside Intercom
Intercom Intercom

Lili Cheng, VP of Artificial Intelligence and Research at Microsoft, explains how chatbots and humans complement each other, when and how to give your chatbot a voice, and much more.

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