How many times have you had an employee call into work only to ask "am I on schedule today?"
Or what about the frequent email asking for the location of the time-off request form?
Your organization's HR department is often taking the time to answer the same questions regarding their schedule, vacation time, payroll, and more. Wouldn't it be great if these answers could all be found in one place? They can be when your team implements a workforce management solution.
How many times have you had an employee call into work only to ask "am I on schedule today?"
Or what about the frequent email asking for the location of the time-off request form?
Your organization's HR department is often taking the time to answer the same questions regarding their schedule, vacation time, payroll, and more. Wouldn't it be great if these answers could all be found in one place? They can be when your team implements a workforce management solution.
What is workforce management?
Workforce management (WFM) is the process that an organization puts in place to optimize how productive its employees are. These operations involve accurately forecasting labor requirements to quantify the correct number of employees needed to complete a particular task or job at any given hour, day, week, or month. They also manage employee schedules and performance, including time and attendance tracking.
Typically, workforce management has three main goals:
1. Maximize the efficiency of your workplace
2. Manage all legal obligations
3. Engage and interact with your employees
Essentially, the right workforce management software can ensure your office, no matter how big or what industry it works within, is running smoothly, that all of your employees have the right tools and resources they need, that everyone has access to the same information, and that your team is providing a positive customer experience.
When you can incorporate a system that does all of this for you, not only can it positively impact your bottom line, but it also helps the people who make it all happen. When work is streamlined and made easier for your employees, it can pay off in a big way.