The Internet has approximately 550,000,000 more 'get new clients' posts than 'keep existing clients' ones. However, businesses on the prowl for more clients should be cautious about focusing too heavily on acquistion. An obsession over client acquisition can alienate your existing client base-your best brand advocates and valuable assets. Social media listening and monitoring are low-cost yet effective strategies for maintaining and deepening client relationships. And they're more sustainable and effective than swag bags! This article provides six tips for using Agorapulse's social listening and monitoring tools to improve customer satisfaction and loyalty. Quick Summary Use Agorapulse's social listening tools