Nearbound Daily #580: How Fullstory Increased Their Renewal Rate by 14%
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10 min read
Nearbound Daily #580: How Fullstory Increased Their Renewal Rate by 14%

Nigel Liaw joined Fullstory in September 2023 as their Director of Technology Partnerships to craft seamless integrations and innovative solutions that directly address and alleviate Fullstory's customer pain points. This is the story of how he and his team succeeded by having a customer-first mentality, leveraging Reveal, and making the most out of nearbound data.

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