Associated with
Kate Leggett
Posted Aug 7, 2022
•
8 min read
Announcing The CRM Forrester Wave™ Evaluations - And How To Use Them
The global customer relationship management market is projected to grow from $63.91 billion in 2022 to $145.79 billion by 2029, at a CAGR of 12.5%. This second wave that CRM is experiencing is aimed at transforming engagement and business outcomes across an enterprise, surpassing its initial remit of increasing front-office productivity. Companies use CRM to [...]
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