Arrow left
CRM / Salesforce / Case Studies
Piedmont Healthcare Relies on Technology To Prioritize Patient Care
Associated with
Katie Logan Katie Logan
Posted Jun 13, 2020 • 8 min read
Piedmont Healthcare Relies on Technology To Prioritize Patient Care
Salesforce Salesforce

As community anxiety about COVID-19 grew, Piedmont Health saw their call center inquiries skyrocket. Here's how they scaled operations to handle the influx while serving patients better experiences.

Other content from Salesforce
Explore all
The Friday Concentrate #18: B2B Marketers, Stop Apologizing
Article
The Friday Concentrate #18: B2B Marketers, Stop Apologizing
Digital Marketing for Small Business: Here's How You Can Do It
Article
Digital Marketing for Small Business: Here's How You Can Do It
3 Tips to Prepare Your Data for the AI Era
Article
3 Tips to Prepare Your Data for the AI Era
What Is a Customer Satisfaction Survey? Importance, Types, and Tips
Article
What Is a Customer Satisfaction Survey? Importance, Types, and Tips
Featured by Women In Sales
The Sales Journey
Featured
Webinar
The Sales Journey
Women In Sales Claimed Women In Sales