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Later's Farhan Virji on adapting B2C support strategies for B2B teams
Associated with
Dee Reddy Dee Reddy
Farhan Virji Farhan Virji
37 min read
Later's Farhan Virji on adapting B2C support strategies for B2B teams
Intercom Intercom

Later's VP of Customer Happiness Farhan Virji chats to Dee Reddy about what B2B support teams can learn from their B2C counterparts.

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