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BT Digital transforms service operations with Dynatrace to drive improved customer experience
Oct 19, 2023
Case Study
BT
BT
Apr 19, 2023
Case Study

A passionate practitioner of business transformation. Having lead big IT transformation projects in BT over the past 10 years. Created the vision, business cases & mobilised the team to deliver over £50m of value in complete end-to-end, pan-BT service transformation. Leveraging ServiceNow, Dynatrace & other key technologies.

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