Most engaged

3 Tips to Boost Service Rep and Field Service Tech Productivity
Oct 02, 2024
Article

Latest Content

3 Tips to Boost Service Rep and Field Service Tech Productivity
Oct 02, 2024
Article
1

Experienced Technical Consulting Leader with a demonstrated history across multiple industries. Specialty in Salesforce configuration and process rollout, along with solution architecture/business analysis. Areas of expertise include Sales Cloud, Service Cloud, Field Service, CPQ, Experience Sites, PM tools, and Automation. Passionate about quality UX design. Additional experience with Intercom, Gainsight, Atlassian Cloud, Boomi, and expertise in EDI transactions.

Dreamforce '19/22/23, MWD ‘22/23/24, Connections '19, and Trailblazer Summit '19 Speaker
Salesforce Certified Administrator, Platform App Builder, Service Cloud Consultant, Sales Cloud Consultant, Experience Cloud Consultant, CPQ Consultant, Field Service Consultant, Data Architect, UX Designer, and Business Analyst
Salesforce Trailblazers for the Future Certified Trainer
Salesforce Service Insider Elite/Service Star/Serviceblazer
Salesforce Lightning Activation Champion '19-'20

Also a passionate speaker about Diversity, Equity, Inclusion, and Access in the workplace and beyond. Skilled in public address, event management, project management, organization, and organizational communication. Strong professional with a BA focused in Mass Communications-Public Relations, Mathematics from University of Wisconsin-Eau Claire. High School Speech Coach. Lover of fantasy novels, summertime bonfires, and volunteering.

Not currently looking for new roles.

1
article