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At Bazaarvoice, my focus as a Senior Account Manager centers on nurturing strategic enterprise accounts, fostering a culture of innovation within our Content and Creators Network, and empowering junior team members through mentorship. The implementation of new management processes under my guidance has bolstered both renewals and fresh product sales.
My tenure as a Strategy Consultant has honed my expertise in strategic planning and operational management, leading to enhanced program efficiency and community engagement within our Retail & Brand Managed Sampling Program. Partnering with cross-functional teams, we've launched successful pilot programs and improved the effectiveness of our Sweepstakes Program, ensuring client contentment and solidifying our market position.