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Customer Support is more than just a service. It’s an attitude.
I believe that the future of customer support belongs to companies that see and leverage it as a competitive advantage. I’m really, really passionate about all things customer support, and the ever-changing but wonderful technology that unlocks it. More importantly though, the magical customer experiences that happen when offering support starts feeling effortless.
Colleagues have always complimented me on the infectious energy I bring to my craft and to workspaces, and I've embraced that completely! I’m a fast thinker and a highly energized guy, who likes to take on any challenge, and strongly believe that successful, disruptive brands are to a large extent defined by their customer service brilliance.
It all starts with a hearty "Hi, how can I help you today?"