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A highly motivated, confident Account account manager with exceptional multitasking and organisational skills. Have extensive experience of identifying the needs of corporate customers and of running and delivering expert advice using a range of products from Vodafone's extensive portfolio of fixed connectivity solutions and mobile.
Possessing a significant record of achievement in account management and able to quickly understand the mission, vision and values of an organisation. Equipped with extensive knowledge in cultivating management relationships with strong problem solving skills and a proven ability to implement innovative solutions and optimize resources. Able to work under pressure and prioritise accordingly in line with a positive can-do attitude and an ability to learn, adhere to and uphold processes.
Able to provide a positive contribution and drive to organisations, ensuring that implementation of own ideas in order to deliver a high level of service to benefit the organisation. Strong client facing skills, developed through a variety of work experiences. Contacting and communicating with high end decision makers, with the ability to follow up with clients in a timely professional manner.
My experience ranges from managing products and promotions created and modified to meet the client’s needs. Communicating with Clients via email and telephone and using multiple databases to resolve queries. Making sure all user products reaches the client in a timely manner by liaising with suppliers, distribution centres. Always striving to provide the best service, products and client care as well as training colleagues to deliver high end service.