An enthusiastic digital marketing, AdTech, and customer success leader with 10+ years of full-service marketing agency and SaaS experience. Specialties include:
- Ownership and growth of multi-million dollar customer relationships
- Customer Success team management (6-10 person teams)
- SaaS contract and relationship management
- Forecasting revenue and delivery
- Omnichannel digital strategy
- Full-service campaign management (from SOW creation to performance analysis)
- Multicultural marketing (focus: Hispanic marketing; Spanish fluency)
- Process assessment and optimization
- Cross-functional collaboration
- Education path creation
- Research and development initiatives
Experienced across multiple verticals, including e-commerce, travel, healthcare, telecom, finance, and technology. Key clients: Facebook | AT&T | Uber | Hyatt | Alaska Airlines | GAP | Hulu | Wells Fargo | Visa | Highmark | Valassis Digital | Cox Media
A passionate, energetic people person with a proven history of effective leadership.
Motivator. Self-motivated. Positive. Authentic. Easily inspired. Bilingual (Spanish). World traveler. A lover of life, challenge, and growth.