Calli Grace

With over 8 years of experience in the e-commerce industry, I am passionate about creating exceptional customer experiences that drive retention and growth. I have a proven track record of leading and developing high-performing teams, implementing best practices and innovative solutions, and empowering merchants to succeed in the global market. As the Vice President of Customer Experience at FlavorCloud, I oversee the strategy, execution, and optimization of all aspects of customer experience, from onboarding and support to loyalty and advocacy.