Latest Content
Passionate and growth-driven manager with 10+ years of experience in operations and product, with a focus in technology and hospitality. Expertise includes process development, system implementations, and customer success. Proven track record of leading diverse teams and exceeding performance targets while promoting a positive culture in fast-paced work environments. Adept at cultivating relationships with multilevel stakeholders and driving organizational growth.
Core Competencies: Operationalization | Systems Enablement | Process Improvement | Operational Readiness | Product Management | Customer Experience | Strategic Planning | Sales Leadership | Hospitality Management | Training & Development | Cost Reduction
Technical: Slack | Opera PMS | Pre-opening | StayNTouch | Zendesk | HTML | Guesty | Airbnb