I am a highly motivated self-starter with 30 years of Customer Service experience, who combines enthusiasm, a strong work ethic, a genuine passion for exceptional customer service and a talent for building meaningful relationships.
I am a highly efficient producer, known for effective communication, strategic approach, the ability to infuse enthusiasm into every interaction, with dedicated focus on performance management, productivity, accountability, team building and mentoring and developing staff.
I have been recognized with multiple awards in Quality, Productivity, Leadership and Management for exceeding expectations from both external and internal clients.