Accomplished professional with diverse experience in design, analyst, development, and management of the Salesforce and Pardot platforms within multiple business models. Exceptionally organized and disciplined; possess well- developed interpersonal skills and the ability to motivate and direct others in a supportive, cooperative team environment. Business administration expertise; coordinate with management, cross-functional teams and clients in the delivery of business needs to the platform. Generate and maintain detailed training programs, records, and reports that comply with all administrative and corporate policies and regulations.