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Transform IT Operations: AI-powered Event Management with HCL IEM
Sep 05, 2024
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Hey! I'm a Technical Product Manager with a keen focus on building products as per the competitive market trends in AI & Automation.
As a Technical Product Manager at HCL, I've been working since inception on development and release of our SaaS-based AI-powered IT event management product built for preventing and resolving large, complex and modern IT environments outages. I've involved myself in the intricacies of my product's technical architecture and implementation.

Throughout the product development lifecycle, I oversee every stage—from ideation and requirements gathering to design, development, testing, and release. By implementing agile methodologies and iterative development cycles, I ensure that my product's planned features are delivered on time.
Additionally, I bring expertise in deploying SaaS (Software as a Service) products, enabling seamless implementation by leveraging cloud-native architectures and it's best practices.

I like to be on my toes and from concept to execution I work closely with my Engineering Team, Product Support, Cloud-Ops Team, Security Team, Sales/Pre-Sales Team and Marketing Team to avoid hiccups and work as a big force team to deliver an AI-driven solution which is not only cutting-edge but also robust, scalable, and future-proof.

I read a lot! I like reading about my competition and emerging market trends so that I can translate them into actionable product strategies, I thrive on navigating the dynamic landscape of Advanced AIOPS.

In a nutshell , I am dedicated to drive innovation and deliver impactful solutions that leverage the power of AI and ML to solve complex IT problems while infusing Explainable AI and drive business growth. With a focus on user-centric design, data-driven decision-making and continuous improvement, I strive to solve problems and be a launch specialist!

I love what Marty Cagan explained in his amazing book that he wrote "Inspired: How to Create Tech Products Customers Love" -"AI and automation are not here to replace humans; they're here to augment human capabilities and empower us to do more, better, and faster."

ML I Explainable AI I GenAI I Agile I ADO I AHA I User Story I PRDs I DFDs I Wireframes I Customer Journey I GCP I Tech Docx IHey

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