Elizabeth Burnam
Content Marketing Manager, UX Research @ User Interviews

Lizzy (she/her) is a marketer, writer, and poet, based in Santa Fe, New Mexico. Currently, she creates educational resources for user researchers, research ops professionals, and other folks in the UX community on the User Interviews blog.

She became a marketer by accident; after graduating with a Bachelor of Science in Professional Writing from a small college in Vermont, she applied to every job opportunity she could find with the word “writer” in the title. She cut her teeth on marketing as an agency copywriter, where she learned to approach content as an act of hospitality, shaped by a sense of empathy, generosity, and high regard for the audience.

Since then, Lizzy’s written both freelance and in-house content for a wide range of industries, including technology, AI, retail, cosmetics, food and beverage, law, education, and most recently, UX research.

Outside of work, Lizzy likes hiking, people-watching, thrift shopping, learning and sharing ideas. Her happiest memory is sitting on the shore of Lake Champlain in the summer of 2020, eating a clementine.

Featured content

How to Build a UX Research Team from Scratch
Oct 26, 2022
Article
Research Ops: What It Is and Why It's So Important
Aug 29, 2022
Article
How to Break Open the UX Research Recruiting Bottleneck
Sep 15, 2022
eBook
128 Best Prototype Templates and Examples
May 10, 2022
Article
Great Content is An Act of Hospitality
Jan 15, 2020
Article
Tracking the Impact of UX Research
Dec 28, 2021
Article
Thinking about your content creation as an organic ecosystem and not a production line
Jan 21, 2022
Article
16 Best UX and User Research Communities to Join in 2022
Jan 26, 2022
Article
How to Create An Effective Taxonomy for UX Research
May 09, 2022
Article
Common UX Research Job Interview Questions & How to Answer Them
Mar 28, 2022
Article

Most engaged

The Modern Day Marketer's Guide to Turning Down the Volume Game and Turning Up Quality Content
Nov 30, 2021
eBook
Top 10 Reasons for Customer Churn and How to Battle Them
Jul 05, 2021
Article
How to Measure the Impact of a Customer Data Platform (CDP)
Nov 28, 2020
eBook
Retail holiday marketing: 9 campaigns you need to plan now
Sep 07, 2021
Article
5 Omnichannel Metrics Every Customer-First Brand Should Measure
May 30, 2020
Article
Consumer data privacy: A survival guide for digital advertisers
Sep 27, 2021
Article
Clienteling: The Secret to Closing the Loop Between Brand and Buyer
May 08, 2020
Article
The State of User Research 2022 Report
May 26, 2022
Report
Tracking the Impact of UX Research
Dec 28, 2021
Article
Great Content is An Act of Hospitality
Jan 15, 2020
Article

Latest Content

Meet a Lexi: Jo Hines, Director of Customer Success (Retail)
Aug 05, 2023
Article
How to Build a UX Research Team from Scratch
Nov 02, 2022
Article
How to Build a UX Research Team from Scratch
Oct 26, 2022
Article
How to Break Open the UX Research Recruiting Bottleneck
Sep 15, 2022
eBook
How to Design and Conduct a Customer Interview
Sep 14, 2022
Article
Research Ops: What It Is and Why It's So Important
Aug 29, 2022
Article
How Research Operations Supports Scaling and Democratized Teams
Aug 24, 2022
Article
Consent Forms for UX Research
Aug 24, 2022
Article
Hairhouse chooses Lexer to gain insights & increase CLV
Aug 05, 2022
Article
Sports Where I Am partners with Lexer for CDP-powered growth
Aug 05, 2022
Article
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Lizzy (she/her) is a marketer, writer, and poet, based in Santa Fe, New Mexico. Currently, she creates educational resources for user researchers, research ops professionals, and other folks in the UX community on the User Interviews blog.

She became a marketer by accident; after graduating with a Bachelor of Science in Professional Writing from a small college in Vermont, she applied to every job opportunity she could find with the word “writer” in the title. She cut her teeth on marketing as an agency copywriter, where she learned to approach content as an act of hospitality, shaped by a sense of empathy, generosity, and high regard for the audience.

Since then, Lizzy’s written both freelance and in-house content for a wide range of industries, including technology, AI, retail, cosmetics, food and beverage, law, education, and most recently, UX research.

Outside of work, Lizzy likes hiking, people-watching, thrift shopping, learning and sharing ideas. Her happiest memory is sitting on the shore of Lake Champlain in the summer of 2020, eating a clementine.

141
articles
8
case studies
4
ebooks
1
report
2
webinars