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Customer Success & Growth Operations executive with expertise designing, building and scaling highly effective and engaged global teams that drive business acceleration.
Focused on the essential but often missed connection between global strategy and execution, I consider the ecosystem of teams, partners, supporting systems and, most importantly, customers. My motto is 'From the Whiteboard to the Real World' because in the end, an idea is only as good as its results.
- Exceptional ability to recruit, develop, and lead high performance teams.
- Success driving post sales functions for SaaS businesses ranging in size from startups to billions in revenue.
- Customer centric passion to design experiences for retention, loyalty and growth
- Operational & strategic leadership to focus efforts, drive execution and achieve outcomes
- Skilled public speaker, panelist and evangelist