“Be Kind & Make Things Better”
I deliver impactful, user-centric products and tell stories about how I do it.
My career started in customer service when I worked retail and waited tables. This experience gave me a service mindset, which guides my design approach.
I've got lots of experience testing designs at Booking.com, where I worked for 9 years. I also dabble in product management, engineering, and people management.
Previously, my specialty was data-informed design and experimentation. Now, my focus is design systems, operations, and product accessibility.