Florian Delval

I’ve spent two decades helping organizations improve their customer data stack and customer experiences (CX) through technology, people, and processes.

As a people leader, I'm passionate about fostering team members by leveraging their skills and strengths to achieve both team and company objectives. I implement strategic plans to address weaknesses and continuously review progress to support individual career growth.

My unique blended background — encompassing roles as a software engineer, technical architect, and product marketer — enables me to help bridge the gap between IT, data and business teams, fostering collaboration and driving impactful outcomes.

In different roles, I’ve built from the ground up and scaled new disciplines and programs, ensuring to set strong foundations for long term success.

I thrive in dynamic environments where change is the only constant. Complex industries and spaces (data, AI, martech, adtech) fascinates me, and I continuously seek to stay ahead of emerging trends and advancements. This allows me to provide organizations with valuable recommendations to navigate challenges and seize opportunities.