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Between a broken TV and a random comment about helpdesk pricing in Hacker News, Girsh Mathrubootham envisioned and co-founded Freshworks (then Freshdesk) in 2010 to create a better way to service and delight customers. What began as a single product focused on customer service is now a company that operates in 13 global locations to deliver a comprehensive suite of products to more than 67,000 customers worldwide.
Girish has never lost his passion for building products that delight customers and their employees, nor for helping others along the way. He has invested in over 60 startups and is a founding member of SaaSBOOMi, Asia’s largest community of founders and product builders shaping India’s SaaS industry. He also founded FC Madras, a grassroots youth football club in Chennai, India to promote talent and provide a positive outlet for local youth and teenagers through the sport.