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Highly organized and trained Claims Specialist with an excellent history of successful claims management and loss minimization. Creative and independent problem-solver who also coordinates well with management and other company employees. Flexible scheduling availability to cover weekends and emergency situations as required with a demonstrated history of working in the insurance and IT industry.
Skilled in Customer Service, Technical Support, US IT recruitment, Microsoft Office, Sales, Leadership, Team handling, General Insurance risk management, Claims fraud prevention, loss mitigation, Audit, Quality Control, and various types of audits including in-policy audits, process audits, product audits, and sales audits.
Experienced in conducting sales audits to assess and evaluate sales processes, performance, and effectiveness. Proficient in analyzing sales data, identifying trends, and implementing strategies to optimize sales performance and maximize revenue.
Additionally, adept at conducting comprehensive quality control measures to ensure adherence to company policies and regulatory requirements. Proficient in performing in-policy audits to evaluate compliance with established guidelines, process audits to identify areas of improvement and streamline operations, and product audits to maintain high standards of quality and customer satisfaction.
Strong media and communication professional with a Trainee focused in web designing, software development, and web development. My expertise in sales audit, along with my diverse skill set, enables me to contribute to the success of organizations in the insurance and IT industry by driving sales growth, improving operational efficiency, and maintaining high standards of quality.