Legal Operations expert with deep experience in process mapping and improvement, workflow automation, operational efficiency, cost control, outside counsel management, vendor management, and legal technology implementation. Member of CLOC and ILTA. Heavily involved in measuring Outside Counsel compliance in areas such as information security, intermediary activity and diversity requirements. Thomson Reuters Legal Tracker early adopter. Extremely interested in artificial intelligence tools such as Kira and how natural language processing can help revolutionize the triaging and allocation of incoming work within the legal team.