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Episode 35 - Genesys Cloud CX in 2022 | Customer Experience Insights
Oct 16, 2023
Podcast Episode
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With over 25 years of proven success in working and leading pre-sales CX organizations, I have managed high-powered pre-sales teams to consistently overachieve company goals. My passion and focus for customer success, and the ability to recruit, lead and manage top-notch pres-sales teams are key to this execution. I'm super passionate about using storytelling and art of the possible in demos/presentation to help set my company apart.

During my career, I have been recruited to turn around underperforming pre-sales teams, and have transformed them into winning sales organizations. I have significant experience in CCaas, UCaas, PaaS, SaaS, BI, Speech Analytics, migrations from premise to cloud, and complex sales cycles. If you are interested in our products, feel free to reach out to me:

✉ jwhatton@successkpi.com

SuccessKPI is a revolutionary insight & action platform that uses AI, analytics, and automation to remove the obstacles that contact center agents, managers, and executives face in providing a great customer experience.


CCaaS | UCaaS | PaaS | SaaS | Customer Experience | Speech Analytics | BI | SuccessKPI

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podcast episode