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Improve Outbound Call Center Engagement to Build Customer Loyalty
Oct 16, 2023
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Strategic and Operational skills with experience in cross functional company disciplines to deliver products and go-to-market readiness. Hands-on experience creating and building diverse geographically dispersed product organizations. I provide the foundation that allows product management and engineering teams to stay focused on company strategic objectives while recognizing the dynamic needs of prioritization and customer satisfaction.

Specialties: Off-shore product development, product marketing account/channel development, Intellectual Property, Regulatory FCC TCPA, FTC, cross- cultural, workflow and business operation processes, life cycle management, broadband, budgeting, call center, change management, contract management, channel management, disaster recovery, oss, process engineering, Agile, program management, project management, project planning, SDLC, voice and data, VoIP

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