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A multi-faceted technology professional and expert in Customer Success with over 10 years experience building, leading and growing Customer Success programs at a variety of companies, as well as mentoring new Customer Success leaders in other organizations.
I regularly write and speak about Customer Success and technology's impact on our lives. You can find a collection of my thoughts at the SuccessHacker Community as well as my website, josephpalumbo.com.
Top 5 Strengths
1. Strategic
2. Ideation
3. Individualization
4. Context
5. Learner
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