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Community Spotlight: Joy Liu, ServiceNow
Jun 16, 2023
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Mechanical engineer turned tech enthusiast with 11+ years of product development experience in ads, credit card, marketplace, SaaS, mortgage, and real estate.

My passion is to create products that solve real problems. I love quickly iterating and testing ideas to turn opinions into facts.

My hunger to learn has led me to pick-up programming (Ruby on Rails and SQL), UX design, as well as perfect my analytical skills to craft roadmaps that consider different perspectives along with business goals. Whether it's formulating the strategy for a 6M customer rewards portfolio or implementing a 300k account platform migration, I have always maintained my customer focus while balancing business needs to increase portfolio value and improve retention.

Checkout my thoughts at https://medium.com/joys-wishful-thinking, my designs at https://www.behance.net/sixiaoliue066, and my latest article on PropTech http://bit.ly/prop-tech-pm

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