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AI Assistant on WhatsApp: How FASTA Reduced Traditional Channel Dependency by 20% and Improved Customer Experience
Jun 21, 2024
Case Study

Over 23 years’ experience within the Financial Services industry, having experience in the full customers life cycle with a wide range of secured and unsecured lending products in both the consumer and commercial sectors. Area of specialty include Credit, Fraud and Collections strategies
Over the last 5 years the use of innovative technologies to produce simpler, more transparent and accessible financial products to consumers as well as SME’s has been a key focus. Master of Business Administration (M.B.A.) from Henley Business School.

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case study