Katy Cobian

I partner with $1B+ C-suite and senior-level executives to unlock growth and competitive advantage through customer obsession and enterprise CX transformation.

Background:
Strategic, collaborative customer experience (CX) leader with 10+ years of experience building and leading CX teams across Fortune 200 and non-profit environments. Extensive experience driving customer strategy, CX vision development, customer journey management, CX prioritization, customer storytelling, voice of customer (VoC), and experience design -- with a proven ability to weave it all together to deliver scalable customer centricity and measurable business results.

Education:
MBA, University of Iowa. BA, Journalism, Marquette University.