Experienced content and product marketer with over ten years of marketing experience as both an individual contributor and team leader. Over 20 years of experience in the contact center / customer service industry with specific industry knowledge in CRM, KM, WFM, SaaS, analytics, etc.
My passion is making your products come to life with the right words to tell a story that jumps off the page and speaks directly to your buyers. Developed all content types, including blogs, videos, ebooks, whitepapers, datasheets, and more. Skilled in navigating matrix organizations, workng in tandem with product teams to help craft messaging and differentiators to build collateral that drives sales.