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With an authentic leadership style, a passion for creative problem solving, and a keen ability to maintain the big picture vision while keeping a pulse on the critical details – I am a seasoned Customer Services professional with advertising, martech and digital marketing experience, particularly adept at:
• Uncovering opportunities and providing strategic marketing counsel to meet objectives
• Developing meaningful business relationships by functioning as an extension of my customer teams
• Securing positive financial performance and profitability across assigned accounts
• Generating a positive organizational culture while supporting the demands of the business
Specialties:
- Integrated Marketing Plans and Integrated Campaigns (Strategy, Planning and Execution)
- Professional Services operations and delivery
- Lead and demand generation
- Scrum Certified - agile marketing
- Customer/Client Relations
- Mentorship and management of internal teams
- Financial management for enterprise clients
- Social Media Strategy and Management
- Email Marketing Strategy
- Content Marketing Strategy
- Website Strategy and Development
- Marketing Automation and Orchestration
- Lead scoring and routing configuration