I believe that businesses and their communities run on stories. Whether event strategy, brand-building, content and education strategy, or community engagement, organizations need a clear vision of their story to be able to connect to customers and employees.
Are you a startup working for social change? A Fortune 500 organization wanting to create an environment of innovation and fast-paced evolution? A managed service provider focused on strengthening client relationships and driving customer success through technology? Whatever your mission, whatever your goals, building a solid partner and customer community all starts with the story you want to tell.
I love the channel's story. Long the unsung hero of the tech and telco sales space, the channel is fast coming into its own and being recognized as the primary route to scale and drive real revenue results. The channel is a small industry; it's an industry of relationships, camaraderie, friendly competition, and sincere desire to help partners and customers succeed. I love working toward how to make this happen through the unique elements of a channel community. It's a joy to be able to help channel organizations evolve into digital-first, socially-savvy, and customer-centric entities that build real relationships with customers and partners.
I'm a fierce advocate of diversity, equity, and inclusion, and my volunteer efforts bring me a deep sense of fulfillment. If you want to work for change, email me and get involved!