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When Is it Okay to Reject Customers?
Oct 16, 2023
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I'm the Service Operations Director for the top 10 UK search marketing and digital agency Vertical Leap.

Professionally, I am a results-driven leader within the marketing and digital arena, having led all marketing services and digital departments in-house and agency-based since the early 2000s.

Frequently, I provide expertise and insight, contributing to many industry-leading organisations including The Sunday Times - Raconteur, Search Engine Journal, and The Drum.

I'm a published author since 2016 spanning a number of marketing and digital disciplines such as data-driven marketing, SEO, and digital marketing.

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